SELECT BII – “Best in the Industry” to move your organisation forward
January 28, 2026A company Quality Management System (QMS) offers merits like increased customer satisfaction, improved efficiency, reduced costs, better risk management, and enhanced compliance, by standardizing processes, minimizing waste, fostering a culture of continuous improvement, and enabling data-driven decisions, leading to stronger reputation and market position.
There are 7 ISO9000 principles but I stand by 9 by adding in System approach and Risk based approach. All are designed to provide and improve consistent organizational ability to realize customer needs and improve performance. ISO 9001, the mother quality system standard, focuses on enhancing customer satisfaction through continual improvement, while ISO 13485 focuses on ensuring product safety, efficacy, and regulatory compliance but also enables continual improvement. visit www.isohealthsa.co.za
